Save Yourself the Headache with Monitoring and Alerting
You can rest assured that SurferNETWORK streaming is reliable. Our equipment
is hosted in state-of-the-art Tier 1 data centers on the Internet backbone.
Our encoder software has a proprietary add-on that restarts the streaming
after Internet outages or other problems. SurferNETWORK's
branded players reconnect themselves if streaming is interrupted.
Use our SurferNETWORK Customer Control Panel mobile app to start and stop your stream and turn
alerting on and off!
We monitor all streams 24 hours a day, 365 days a year. Log files capture events for diagnostics,
reporting, and billing purposes. Our back-end system tells our technicians the status of each station in real time.
Often, we notify stations before they even know their stream is down.
Email and Text Alerting
Our comprehensive monitoring and alerting system can notify the station via text or email of several
different events. Configure it to notify anyone on your team about stream or metadata status, stream blackouts.